COVID-19 & Brexit Update

COVID-19 Update

Whilst our UK distribution centre remains open, we’ve adopted new ways of working to protect the health and wellbeing of our team. We’ve significantly reduced the level of activity and number of people working in our warehouse, along with implementing new distancing and sanitising measures.

If you have any questions about an existing order, please get in touch with our customer service team (who are working from home) The team are on hand Monday to Friday 9.00am – 4pm (GMT). We’d like to thank both our team and customers for your continued support through these challenging times.

COVID-19 Delivery Measures

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.

Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.

There is currently no impact to our delivery services at this stage, however we encourage all customers to use your home address for delivery.

Moving forward all carriers will operate a contact free delivery service which means that you won’t be required to sign for any parcel that’s delivered.

You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.

We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue operate as normal.

Brexit Update

Following the UK leaving the EU from January 1st 2021, Kickers would like to reassure all our customers that there will be no change to your shopping experience.

Kickers is committed to making sure you have all the information you need and we have provided the FAQs page to answer any questions you may have.

As always, if you have any additional questions then please contact our Customer Service Team who will be happy to help.